Privacy Policy

Last Updated: November 20, 2025

At Domlady (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when visiting our website or purchasing products from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit our website, create an account, or make a purchase, we may collect different types of information from you. This information helps us provide a better shopping experience, improve our services, and ensure secure transactions.

We collect personal information such as your name, email address, shipping and billing addresses, phone number, and payment information. Payment information is processed securely through PayPal, and we do not store your credit card information on our website.

We also collect non-personal information, including your browser type, device information, IP address, pages visited on our website, and other usage data. This information helps us analyze website performance, understand customer preferences, and improve our services.

Our website uses cookies, web beacons, and similar tracking technologies to remember your preferences, provide personalized experiences, and track website usage. Cookies help us optimize your shopping experience by keeping items in your cart, remembering login information, and showing relevant product recommendations.

2. How We Use Your Information

We use the information collected to process and fulfill your orders, including shipping and payment processing. Your information is also used to communicate with you regarding your order, respond to your inquiries, provide customer support, and send updates or promotional communications if you have opted in to receive them.

Non-personal information and aggregated data may be used to analyze website traffic, trends, and customer behavior to improve our website functionality and product offerings. We also use this information to help detect and prevent fraudulent activity and maintain the security of our services.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information in limited circumstances, such as when necessary to provide services or comply with legal requirements.

We may share your personal information with trusted third-party service providers, such as shipping carriers (DHL, USPS) and payment processors (PayPal), to fulfill your orders. These third parties are obligated to use your information only for the purpose of providing services to us and maintaining confidentiality.

We may also share information when required by law or to protect our legal rights, enforce our website policies, or respond to claims that any content violates the rights of others.

4. Payment Security

All financial transactions are processed through PayPal, a secure payment gateway. We do not store credit card or payment details on our website.

Our website uses SSL encryption and other security measures to protect your personal and payment information during transmission. This ensures that your data is encrypted and transmitted securely when making purchases or submitting sensitive information.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device that help improve your browsing experience. We use cookies to:

  • Remember items in your shopping cart

  • Store your preferences and login information

  • Analyze website traffic and customer behavior

  • Deliver personalized content and product recommendations

You can choose to disable cookies in your browser settings. However, please note that certain website features may not function properly if cookies are disabled.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • The right to access and obtain a copy of the personal information we hold about you

  • The right to request corrections or updates to your personal information

  • The right to request the deletion of your personal information, subject to legal or contractual obligations

  • The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@domlady.com. We will respond to your requests in accordance with applicable privacy laws.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, partner sites, and external services. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal information, we will take steps to delete it as soon as possible.

9. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
support@domlady.com

Tip: We recommend reviewing your personal information periodically and contacting us promptly if you notice any inaccuracies or have concerns about how your data is being used.